Configuring Microsoft Outlook
This guide provides instructions for configuring Microsoft Outlook to work with your email account.
Prerequisites
Before setting up Outlook:
- Make sure you have created an email account in your Wikads control panel
- Have your email server information ready from the “Important Account Information” email
- Have your email address and password available
Basic Configuration Steps
Follow these steps:
- Open Microsoft Outlook
- Navigate to:
- Outlook for Windows: File → Add Account
- Outlook for Mac: Tools → Accounts → + (plus sign)
- Outlook.com: Settings → View all Outlook settings → Mail → Sync email
- Enter your full email address and click Next/Continue
- When prompted, select “Advanced options” or “Manual setup”
- Choose “IMAP” for account type
- Enter your server information:
- Incoming mail (IMAP) server: Your server name from the Important Account Information email
- Incoming port: 993
- Encryption: SSL/TLS
- Outgoing mail (SMTP) server: Your server name from the Important Account Information email
- Outgoing port: 465
- Encryption: SSL/TLS
- Enter your username (full email address) and password
- Complete the setup process
Common Issues and Solutions
- Connection errors: Verify your server name and ensure ports 993 and 465 are not blocked by your network
- Authentication failures: Double-check your username and password
- SSL certificate warnings: Make sure your Outlook is updated to the latest version
Additional Resources
For more detailed information, refer to these resources:
- Creating Support Tickets – How to get help if you encounter issues
